Shipping rates are based on the approximate weight of your total order. Shipping costs include packaging, International registration, and postage (Airmail or Economy Air).
Items are posted to you within 2 business days of receiving your payment.
Airmail items will be delivered to you within 7-14 business days from postal date (Australia), or 14-21 business days (North America and Europe). However, please allow up to 30 days in case of international transit or customs delays.
Economy Air items will be delivered to you within 21-35 business days from postal date. However, please allow up to 45 days in case of international transit or customs delays.
Please note that all our items are shipped international Registered Post with a tracking number, and need to be signed for on delivery. If no-one is present to receive the delivery, a postal card is left to enable pick up at your local Post office. (We have found that sometimes the delivery card is not left, so please contact us if you have not received your item within 21-30 days so that we can try to locate it for you).
Items can be returned for a full refund, for any reason.
Please notify us (firstname.lastname@example.org) within 7 days of receiving your item if you are not satisfied and would like to return the item. Please return post to us within 14 days of receiving the item.
As soon as we receive your returned item, the full purchase amount of the item will be refunded to you immediately.
Please note that we do not refund shipping fees.